Process Identification and Assessment

We assess your organization to understand business goals and automation potential for identified processes and departments. By understanding your infrastructure and business goals we can determine the type of implementation – on-premise, cloud, or hybrid – that best fits your needs. As we develop an implementation strategy, our team maps expected process automation benefits, helps establish a Center of Excellence (CoE), and evaluates identified processes for RPA suitability.

• Center of Excellence (CoE) creation
• High-level implementation plan & expected benefits
• Impact & risk assessment
• Documentation of process automation and exceptions
• Performance metrics criteria definition
• Process analysis, evaluation, & selection (Process Selection Workshop)
• RPA opportunity discovery & assessment
• Organization assessment & automation potential

Solution Design & Development

Prior to development, we validate the process to ensure the automation solution is applicable and the expected benefits are understood. As we begin the development, while following best practices for the solution, we work with your organization to optimize the target processes and ensure compatibility of all applications necessary for implementation. Once the process is optimized and the solution is developed and tested, we move to integrate into the production environment.

• Proof of Concept
• Automation solution development
• Testing & UAT
• Documentation of initial solution design with all business and technical exceptions
• Recommendations for governance & change management

Deployment

As we deploy the RPA solution, we provide support and operational training to ensure a smooth implementation process. Once implemented, our solution can be coupled with tools to monitor performance and ensure stability and expectations are met. After the solution is successfully implemented, your automation CoE works to identify further process improvement opportunities. You can manage your automation pipeline and utilize process discovery tools to identify automation opportunities which will help establish a culture of RPA throughout your organization.

• Operational training & implementation support
• Performance tracking
• Change evaluation & fixes
• Hyper care

Scalability & Hyperautomation

Scalability & Hyperautomation Our RPA solutions are easily adapted to changing organizational operations. With the ability to transfer any complex process to additional virtual robots, scaling to handle fluctuating workloads is simple and cost-effective. RPA technology is a flexible solution to any changing organizational environment. It offers new opportunities to realign human capital for strategic initiatives and introduces increased operational agility to your organization. Hyperautomation brings together several components of process automation, integrating tools and technologies that amplify the ability to automate work. It states with robotic process automation (RPA) at its core and expands automation capability with artificial intelligence (AI), process mining, data analytics, machine learning, natural language processing, and other advanced tools. The idea is to automate more and engage everyone in an organization to be part of the digital transformation. Our talented, certified developers can recommend and build the best solution that introduces smart, robotic automation into your workforce. Establish RPA as a core asset with RPA best practices and your governance framework as a part of your organization-wide practices. Improve RPA effectiveness and bring intelligence to your automations through hyperautomation.

• Recommendations for continual management of an automation pipeline
• RPA process improvement assessment
• Recommendations for prioritization of further initiatives
• Automation enhancement with hyperautomation

The Center of Excellence

CoE is an important factor in the success of RPA implementation, as it provides the platform to integrate and effectively embed RPA into an organization. Our teams will guide your organization through the process of selecting individuals to fill necessary roles and responsibilities, establishing a governance structure, and promoting both current and future RPA deployments through shared knowledge and resources. We analyze and prepare your organization to establish a CoE to manage and promote RPA thus enabling controlled and manageable implementations. The CoE provides a framework for all RPA projects within an organization to better manage the development and implementation of each automation project. Having an established CoE will both, promote RPA throughout your organization and lessen the complications of undertaking new process automation projects. With a CoE established, organizations are better equipped to manage changes, plan growth, and measure outcomes and benefits of each RPA automation. Strategically allocate resources enable enterprise growth and success.